Privacy Policy
Last updated: June 2025 · Soruni Marketing Ltd., Limassol, Cyprus
Introduction
Soruni Marketing Ltd. ("Soruni", "we", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit soruni.com or engage with our digital marketing services.
We operate in full compliance with the EU General Data Protection Regulation (GDPR), the Cyprus Processing of Personal Data Law, and other applicable privacy laws.
Data Controller
- Company: Soruni Marketing Ltd.
- Address: 39A Elisabeth & Theodorou G. Skelea Street, Kato Polemidia, 4158 Limassol, Cyprus
- Website: soruni.com
- WhatsApp: +357 96 953 332
Data We Collect
| Category | Examples | Source |
|---|---|---|
| Identity | Name, company name, job title | Directly from you |
| Contact | Email address, phone number | Directly from you |
| Commercial | Services requested, proposals, briefs | Directly from you |
| Financial | Billing info, invoices, payment records | Directly from you |
| Technical | IP address, browser type, cookies | Automatically via website |
| Usage | Pages visited, clicks, referral source | Analytics tools |
| Campaign data | Ad performance, audience data | Clients / ad platforms |
We do not collect sensitive personal data (health, religion, political opinions) unless specifically required and with explicit consent.
How We Use Your Data
- Service delivery: To provide, manage, and optimize our digital marketing services;
- Communication: To respond to enquiries and manage client relationships;
- Billing: To issue invoices and process payments;
- Analytics: To understand how our website is used and improve its performance;
- Marketing: To send relevant information about our services (with opt-out available at any time);
- Legal compliance: To comply with our legal obligations and protect our rights;
- Campaign management: To set up, run, and report on advertising campaigns on behalf of clients.
Legal Basis for Processing (GDPR)
- Contract: Necessary to perform a contract or take pre-contractual steps;
- Legitimate interests: Improving services, direct marketing to existing clients, website analytics;
- Legal obligation: Compliance with tax and accounting requirements;
- Consent: For email marketing to new prospects and non-essential cookies. You may withdraw consent at any time.
Sharing Your Data
We do not sell your personal data. We may share your information with:
- Advertising platforms: Google, Meta, Bing, and others, for campaign delivery;
- Analytics providers: Such as Google Analytics;
- Service providers: Trusted vendors (CRM, invoicing, hosting) under data processing agreements;
- Professional advisors: Legal, financial, and compliance advisors under confidentiality obligations;
- Authorities: Where required by law, court order, or government request.
International Data Transfers
Some tools and platforms we use (e.g., Google, Meta) may transfer data outside the EEA. When this occurs, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses (SCCs) and adequacy decisions where applicable.
Data Retention
- Client data: Retained for the duration of the engagement and up to 7 years thereafter for legal and tax compliance;
- Prospect data: Retained for up to 2 years from the last meaningful interaction;
- Website analytics: Retained for up to 26 months;
- Marketing communications: Retained until you unsubscribe or request deletion.
Your Rights
Under the GDPR, you have the right to:
- Access a copy of the personal data we hold about you;
- Rectification of inaccurate or incomplete data;
- Erasure where there is no compelling reason for continued processing;
- Restriction of processing in certain circumstances;
- Data portability in a structured, machine-readable format;
- Object to processing based on legitimate interests, including direct marketing;
- Withdraw consent at any time without affecting prior lawful processing.
Cookies & Tracking Technologies
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Help us understand visitor behavior (e.g., Google Analytics).
- Marketing cookies: Serve relevant ads and track campaign performance (e.g., Google Ads, Meta Pixel).
- Preference cookies: Remember your settings and choices.
Non-essential cookies can be controlled through our cookie consent banner or your browser settings.
Third-Party Platforms & Links
Our website may link to third-party sites. This Privacy Policy does not apply to those sites. When we manage advertising accounts on behalf of clients, we act as a data processor and process data only per client instructions.
Security
We implement appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS/SSL), access controls, regular security reviews, and data processing agreements with all third-party processors. No transmission method is 100% secure. In the event of a reportable breach, we will notify you and the relevant authority as required by law.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services following changes constitutes acceptance of the revised policy.
Contact
- Company: Soruni Marketing Ltd.
- Address: 39A Elisabeth & Theodorou G. Skelea Street, Kato Polemidia, 4158 Limassol, Cyprus
- Website: soruni.com
- WhatsApp: +357 96 953 332
You may also contact the Cyprus Commissioner for Personal Data Protection: dataprotection.gov.cy